Pre-launch
Sarasto Flow
Customer conversations from Instagram, Facebook Messenger and WhatsApp in one inbox, with AI that answers from your own documents.
Sarasto Flow is a customer messaging and automation platform from Sarasto. It brings a business's Instagram, Facebook Messenger and WhatsApp conversations into one place, answers customers using the business's own documents, and hands a conversation to a person when the AI should not answer. Sarasto Flow is in pre-launch.
What it does.
Unified inbox
Conversations from Instagram, Facebook Messenger and WhatsApp arrive in one inbox, so your team answers every channel from the same place.
AI answers from your documents
The AI replies using the documents you give it, such as your policies, price lists and product information, and escalates to a person when it should not answer on its own.
Workflow automation
Routine steps run automatically, so conversations are routed, followed up and recorded without manual work.
Ad Runner
Write one campaign and publish it to Google Ads. Publishing to Meta Ads and Microsoft Advertising is pending platform access.
Security.
- Data is encrypted in transit and at rest.
- Each business's data is isolated from every other business's.
- Role-based access controls what each team member can see and do.